Privacy Policy | True Wireless | Lifeline Provider – Free phone in Oklahoma
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Privacy Policy

True Wireless, LLC Privacy Policy

True Wireless, LLC (“True Wireless”) respects your privacy and the privacy of your family and friends. True Wireless is committed to protecting the personal information that you and they share with us. By using our gotruewireless.com web site (the “Web site”), you agree that your use of the Web site is governed by this privacy policy and our Terms of Service. This privacy policy shall also apply to your access of our Web site through mobile devices, tablets and through our apps, and your other interactions with us. From time to time, we may update this privacy policy. We encourage you to periodically check this Web site for updates. The most recent version of this privacy policy is reflected by the date located at the bottom of this privacy policy. Your continued use of our Web site affirms your agreement to such changes.

Generally, you can browse through our Web site without giving us any information about yourself or your family members. When we do need personal information to provide services that you request or when you choose to provide us with personal information, this privacy policy describes how we collect and use such personal information.

Disclaimer of endorsement

References in this Web site to any third-party products, services, processes, hypertext links to third parties or other information by trade name, trademark, manufacturer, supplier or otherwise do not necessarily constitute or imply their endorsement, sponsorship or recommendation by True Wireless. Links to other sites online are provided for your convenience in locating information and services, and these sites are maintained by other organizations over which True Wireless exercises no control. True Wireless expressly disclaims any responsibility for the content, accuracy of the information and/or quality of the products or services provided by or advertised on these third-party web sites.

without the knowledge of True Wireless. If that happens, any information collected from the usage will appear to be the personal information of the actual adult subscriber and treated as such under this Policy.

Note: True Wireless does not have access to the content of private e-mail communications and text messages that are transmitted using True Wireless services.

Declining e-mail offers

True Wireless may send customers e-mail regarding promotional offers or other news if a customer grants us permission to do so and provides an email address. A customer has the right to choose not to receive True Wireless e-mail direct marketing communications by opting-out or unsubscribing. Upon such election, True Wireless will not contact that customer directly with True Wireless promotional messages, and will not use customer identifiable information obtained from that customer’s registration to contact that customer with True Wireless product or service messages.

Security

True Wireless has implemented technology and security features to safeguard the privacy of your customer identifiable information from unauthorized access or abuse. True Wireless will continue to enhance its security measures as new technology becomes readily available. However, True Wireless cannot guarantee 100% security as a matter of policy. Please contact True Wireless with further questions or concerns regarding the security of the website.

Cookies

When you visit the True Wireless website, we may store information on your computer that allows us to identify you immediately. This process is often referred to as “cookie” technology.  Our website makes limited use of cookies in an effort to improve our level of service to our website visitors.

Other Websites

True Wireless’s websites may contain links to other websites that are not owned or controlled by True Wireless. Any personal information collected by such third party websites is not governed by this Privacy Policy. We recommend that you examine the privacy policies of such third party websites prior to submitting any personal information.

In some instances, our website content is also featured on other websites with differing or non-existent privacy policies. These websites may collect personal information from website visitors that may or may not be used in conjunction with our website information.  Prior to supplying personal information to any third party company linking to our website, please read and understand the privacy policy of such third party company.

Advertisements

Advertisements may appear on pages throughout our website. Some advertisements may request information directly from our customers or take our customers to websites that may request personal information. True Wireless has no control over its advertisers’ privacy policies, so please examine the privacy policy of any company advertising on our website prior to submitting any personal information.

Social Media

Any information, communications, or material of any type or nature that you submit to our Web site (including, but not limited to any of our pages contained on a social media platform or web site such as Facebook, Twitter, and LinkedIn) by email, posting, messaging, uploading, downloading, or otherwise (collectively, a “Submission”), is done at your own risk and without any expectation of privacy. We cannot control the actions of other users of any social media platform or web site and we are therefore not responsible for any content or Submissions contained on such sites and platforms. By visiting any of our pages or web sites that are contained on a social media platform or web site, you are representing and warranting to us that you have reviewed the applicable privacy policy and terms of use of such platform or web site and that you will abide by all such provisions contained therein.

Additionally, in the event that we offer a message board or any other interactive or social-type feature on a web site administered directly by us, please be aware that these areas may allow you to publicly post, and share with other users, certain messages, content, or other information (e.g., stories, pictures, ingredients, tips, etc.). The information you post can be collected and used by people you don’t know. We cannot guarantee the privacy and safety of these areas and are therefore not responsible for any information you choose to post. Your use of these features is fully at your own risk.

Geolocation

You may opt-out of location-based services at any time by editing the location services setting at the device level.

Policy Changes

True Wireless reserves the right to change its privacy policy by publishing new terms on its website at any time. Your continued access and use of our websites constitutes your acknowledgment and acceptance of such amended policy.  This privacy policy does not create any legal right for you or any third parties.

Please direct any questions or comments regarding this privacy policy to True Wireless, LLC.

Since 1985, the Lifeline program has provided a discount on phone service for qualifying low-income consumers to ensure that all Americans have the opportunities and security that phone service brings, including being able to connect to jobs, family and emergency services.
True Wireless LLC, an Oklahoma company, is an eligible telecommunications carrier providing discounted and subsidized wireless (cell phone) service to those who qualify. We provide government sponsored /  supported cell phone service in Texas (TX), Oklahoma (OK), Arkansas (AR), Maryland (MD) and Rhode Island (RI). The service is subsidized under the Lifeline program.  Americans who enroll in the program must qualify and maintain compliance.
The Lifeline program is available to eligible low-income subscribers in every state, territory, commonwealth, and on Tribal lands. Lifeline is limited to one per household unit and is not transferable.  You can enroll in the Lifeline program if you participate in any of the following programs (Subscribers must present proof of participation which  includes an eligible program card or statement of benefits.) :

  • Medicaid
  • Supplemental Nutrition Assistance Program (Food Stamps or SNAP)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (Section 8)
  • Low-Income Home Energy Assistance Program (LIHEAP)
  • Temporary Assistance to Needy Families (TANF)
  • National School Lunch Program's Free Lunch Program
  • Bureau of Indian Affairs General Assistance
  • Tribally-Administered Temporary Assistance for Needy Families (TTANF)
  • Food Distribution Program on Indian Reservations (FDPIR)
  • Head Start (if income eligibility criteria are met)