TRUE WIRELESS RESPONDS TO DISHONEST, "GOTCHA" JOURNALISM
True Wireless was recently unfairly targeted in a television news story claiming that its agents failed to comply with rules governing the Lifeline program. True Wireless takes compliance with state and federal Lifeline rules very seriously, and has multiple levels of safeguards to ensure the highest levels of compliance. After conducting an internal investigation into the matter, True Wireless has determined that there is no merit to the story. In fact, the report does not show any actual misconduct by any True Wireless agents, which explains why the television station resorted to misleading editing and commentary by the reporter.
True Wireless has sent a letter to the television station demanding a retraction of the story. The full letter may be viewed here
Who Benefits?
The Lifeline program provides government assistance for qualified subscribers to True Wireless' cell phone service. Many of our Lifeline subscribers are senior citizens, veterans, disabled, family members of disabled persons, or simply people hit hard by the recent recession looking for employment.
"This Lifeline service has truly been a lifeline for us." –Senior Citizen whose spouse has a brain injury.
"Lifeline Assistance is always there when you need it. I am very thankful for this service because I travel out of town a lot and am glad I am able to have a phone with me" ---Veteran
"It's great to have True Wireless's lifeline assistance. It fits in with my budget . . . The discount makes it available for me to have." --Food Stamp Recipient
"My husband has heart problems and this service has truly been a blessing. It's given me peace of mind, knowing that I am available if he needs me." --Senior Citizen
If you receive any approved government assistance including:
- Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
- Federal Public Housing Assistance (FPHA) or Section 8
- Low Income Home Energy Assistance Program (LIHEAP)
- Medicaid
- National School Lunch Program's free lunch program
- Supplemental Security Income (SSI)
- Temporary Assistance for Needy Families (TANF)
- Total household income at or below 135% of Federal Poverty Guidelines.
Then you may qualify for government assisted Lifeline cell phone service.
True Wireless offers service through the Lifeline program. Lifeline is a government based assistance program. Only eligible consumers may enroll in the program. Service is non-transferable and is limited to one discount per household.
