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HEARING AID COMPATIBLE PHONES

Do you wear hearing aids and hear buzzing or whining while using your cell phone?
Did you know not all phones work well with hearing aids?

The American National Standard Institute (ANSI) standard C63.19 has 2 sets of standards used to determine whether a phone is compatible with hearing aids (HAC).

“M” rated phones measure the radio frequency (RF) interface to enable acoustic coupling with hearing aids that do not operate in telecoil mode. There are 4 “M” ratings (1-4). Phones with a M3 or M4 rating qualify as being HAC.

“T” rated phones measure the inductive coupling for phones that operate in telecoil mode. There are 4”T” ratings (1-4). Phones with a T3 or T4 rating qualify as HAC.

True Wireless can provide customers who wear hearing aids with a HAC device upon request during the sign up period at no extra charge. New customers have a 30 day warranty on phones and may exchange the phone for a HAC phone by calling 877-412-1919 or by visiting an authorized retail location during that time. Existing customers who wish to replace their phone with a HAC phone may either call 877-412-1919 or visit an authorized retail location to request an HAC phone replacement. Replacement costs will vary depending on phone choice.

For more information, click here

Since 1985, the Lifeline program has provided a discount on phone service for qualifying low-income consumers to ensure that all Americans have the opportunities and security that phone service brings, including being able to connect to jobs, family and emergency services.
True Wireless LLC, an Oklahoma company, is an eligible telecommunications carrier providing discounted and subsidized wireless (cell phone) service to those who qualify. We provide government sponsored /  supported cell phone service in Texas (TX), Oklahoma (OK), Arkansas (AR), Maryland (MD) and Rhode Island (RI). The service is subsidized under the Lifeline program.  Americans who enroll in the program must qualify and maintain compliance.
The Lifeline program is available to eligible low-income subscribers in every state, territory, commonwealth, and on Tribal lands. Lifeline is limited to one per household unit and is not transferable.  You can enroll in the Lifeline program if you participate in any of the following programs (Subscribers must present proof of participation which  includes an eligible program card or statement of benefits.) :

  • Medicaid
  • Supplemental Nutrition Assistance Program (Food Stamps or SNAP)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (Section 8)
  • Low-Income Home Energy Assistance Program (LIHEAP)
  • Temporary Assistance to Needy Families (TANF)
  • National School Lunch Program's Free Lunch Program
  • Bureau of Indian Affairs General Assistance
  • Tribally-Administered Temporary Assistance for Needy Families (TTANF)
  • Food Distribution Program on Indian Reservations (FDPIR)
  • Head Start (if income eligibility criteria are met)