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True Wireless. A True Connection.

The human need to make truly meaningful connections is at the heart of True Wireless.

True Wireless is a leading provider of prepaid wireless services, and currently offers Lifeline plans in Arkansas, Maryland, Oklahoma, Rhode Island, and Texas. Our accessible and caring customer service is a True Wireless trademark. We are dedicated to helping our customers connect with their jobs, families, and friends every day, because we understand that human connections are true connections. Welcome to True Wireless.

Lifeline is a government assistance program that helps lower the cost of monthly phone service for eligible low income households. Lifeline service is non-transferable. You may receive a Lifeline-subsidized service for your home phone or cell phone, but not both. The Lifeline program permits only one Lifeline service per household. Lifeline service is non-transferable and only eligible consumers may enroll. The name on the account must match the name on the benefits, unless the person receiving the benefits is a dependent.


True Wireless, LLC provides the following:
- Subsidized cell phone service for approved customers
- Multiple payment options
- Updates from the Universal Service Administrative Company about your benefits

To supply your proof of benefit/income, please use one of the following options(Include your account number with your document. Do not send the original. These will not be returned to you.):

- Fax: 855-254-4611
- Email: ll@needmyform.com
- Mail: P.O. Box 9040. Toledo OH, 43697-9040

To view a list of acceptable documentation, click here
For information about Hearing Aid Compatibility and phones, click here